Operations Coordinator
2 weeks ago
The Operations Coordinator will play a vital role in supporting the branch's operational efficiency, effectiveness, and customer satisfaction. This position will provide exceptional customer service and communication to internal and external customers, while also supporting the branch financial manager in achieving performance and profitability goals.
Key Responsibilities- Financial Operations
- Oversight of accounts receivable process and maintenance of local collection contacts to support centralized function.
- Monitoring of weekly and monthly lease, contract maintenance, and special billing, with timely resolution of any issues.
- Fleet Operations
- Completion of Fleet Service activities, including licensing, permitting, in/out service vehicles, research, and processing of citations.
- Tracking and coordination of asset outside services, such as unit jacket file, wash sheets, fueling, and other outside vendor support not related to maintenance.
- Process Analytics
- Performance of process analyses and reviews in areas such as billing, 1211 reports, credit memos, citations, accounts receivable, licensing, and other areas.
- Investigation and recommendation of solutions and/or guidance to issues posing a risk to profitability.
- Education
- High school diploma or equivalent required, degree preferred.
- Skills
- Interpersonal and relationship building skills with ability to collaborate with branch team members.
- Competent written and verbal communication skills.
- 2+ years of experience in customer service financial administrative experience required.
- Technical Skills
- Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint required.
Penske offers an excellent benefits plan to keep associates and their families happy, healthy, and secure. To learn more, visit https://penske.jobs/benefits.
Penske is an Equal Opportunity Employer.
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