Client Support Specialist

2 weeks ago


Salem, Virginia, United States Randstad Full time

Randstad, in collaboration with a leading Property & Casualty Insurance Company, is actively seeking multiple Rating Specialists to enhance their Commercial Lines Service Operations team on a temporary to permanent basis. This esteemed organization boasts over 160 years of industry experience and is recognized as one of America's Top Employers, fostering a collaborative environment that promotes professional growth and development.

Position Overview:

As a Rating Specialist within the Commercial Lines Service Operations, your primary responsibility will be to assess the premium for various risks utilizing both automated and manual methods. Additionally, you will handle subsequent transactions and the issuance of policies through diverse systems and resources, ensuring that all work adheres to quality and service standards.

Key Responsibilities:

  • Acquire knowledge of rating for 1-3 lines of business through automated and manual methods.
  • Ensure timely and accurate issuance of Commercial Lines policies, quotes, endorsements, and related transactions.
  • Establish collaborative relationships with Commercial Lines Underwriters and Underwriting Technicians to deliver precise products to clients, agents, and insured parties.
  • Utilize automated systems (POS, PMS, ACT) and manual methods for rating and issuing policies across multiple lines of business.
  • Manage the rating and issuance processes for new business, renewals, quotes, endorsements, non-renewals, rewrites, cancellations, and report values for small to mid-market businesses across various regions.
Essential Skills:
  • Data Entry
  • Analytical Thinking
  • Responsiveness
  • Confidentiality
  • Filing
  • MS Office Proficiency
  • Independent Work
  • Verbal Communication
  • Written Communication
  • Collaboration
  • Investigative Skills
Qualifications:
  • Experience: Minimum of 1 year
  • Experience Level: Experienced
Randstad is a global leader in connecting talented individuals with reputable companies. Our dedicated agents are committed to understanding your employment needs and will work diligently to align your skills and qualifications with suitable job opportunities.

Equal Opportunity Employer: We embrace diversity and are committed to creating an inclusive environment for all employees.

Randstad offers a comprehensive benefits package, including health insurance, an incentive and recognition program, and 401K contributions, subject to eligibility.

This opportunity is open for consideration.

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