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Client Support Specialist

2 months ago

Salem, Virginia, United States Randstad Full time

Randstad, in collaboration with a leading Property & Casualty Insurance Company, is actively seeking multiple Rating Specialists to become part of their Commercial Lines Service Operations team on a temporary to permanent basis. This organization boasts over 160 years of esteemed history and is recognized as one of America's top employers, providing a collaborative environment that encourages professional development and growth.

Position Overview:

As a Rating Specialist within the Commercial Lines Service Operations, your primary responsibility will be to assess the premium for various risks utilizing both automated and manual methods. Additionally, you will manage subsequent transactions and the issuance of policies through a range of systems and resources, including but not limited to POS, PMS, ACT, Policy Creator, Microsoft Excel, and iBank. The work performed must adhere to established quality and service standards.

Key Responsibilities:

  • Acquiring knowledge of rating for 1-3 lines of business through automated and manual methods.
  • Ensuring timely and precise issuance of Commercial Lines policies, quotes, endorsements, and follow-up transactions.
  • Building partnerships with Commercial Lines Underwriters and Underwriting Technicians to deliver accurate products to customers, agents, and insured parties.
  • Utilizing automated methods (POS, PMS, ACT) and manual methods (e.g., manual creation of declarations, manuscript endorsements) for multiple lines of business.
  • Managing the rating and issuance process for new business, renewals, quotes, endorsements, non-renewals, rewrites, cancellations, and report values for small and middle market businesses across various regions.
Essential Skills:
  • Data Entry
  • Analytical Thinking
  • Responsiveness
  • Confidentiality
  • Filing
  • MS Office Proficiency
  • Ability to Work Independently
  • Verbal Communication
  • Written Communication
  • Collaboration
  • Investigative Skills
Qualifications:
  • Experience: Minimum of 1 year
  • Experience Level: Experienced
Randstad is a global leader in connecting talented individuals with reputable companies. Our dedicated agents will attentively assess your employment needs and work diligently to align your skills and qualifications with suitable job opportunities. Whether you are seeking temporary, temporary-to-permanent, or permanent positions, Randstad is committed to your success.

Randstad is an Equal Opportunity Employer, welcoming applicants from all backgrounds and ensuring that our hiring and interview processes are accessible to all.

Compensation for successful candidates will be determined based on various factors, including education, work experience, job location, specific duties, and certifications. Additionally, Randstad offers a comprehensive benefits package, including health insurance, an incentive and recognition program, and 401K contributions (eligibility applies).

This posting is open for a limited time.