Service Excellence Coordinator
1 week ago
**About Us**
Melting Pot is a premier fondue restaurant dedicated to providing an exceptional dining experience for our guests and a positive work environment for our team members.
**Job Summary**
We are seeking a highly motivated and team-oriented individual to join our team as a Hospitality Specialist. As a key member of our team, you will be responsible for ensuring that our customers receive a warm and friendly welcome, and that their dining experience is nothing short of perfect.
**Key Responsibilities**
- Provide exceptional customer service, ensuring that all guests feel welcome and valued.
- Manage the front-of-house operations, including seating, serving, and ensuring that all guests have a positive experience.
- Work collaboratively with the kitchen team to ensure seamless service and high-quality food delivery.
- Assist with daily tasks, such as answering phones, setting up details for large parties and special events, creating retail packages, and light administrative duties.
- Participate in ongoing training and development to improve skills and knowledge.
**Requirements**
- Passion for providing exceptional food and beverages in a fun, polished casual restaurant.
- Ability to work in a high-volume, fast-paced environment.
- Good communication and interpersonal skills.
- Ability to work a variety of shifts, including afternoons and evenings.
- Team-oriented and able to work collaboratively with others.
**What We Offer**
- Competitive pay and benefits package.
- Opportunity to grow and develop your skills and knowledge.
- A fun and dynamic work environment.
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