Service Excellence Coordinator

1 week ago


Sarasota, Florida, United States Melting Pot Full time

**About Us**

Melting Pot is a premier fondue restaurant dedicated to providing an exceptional dining experience for our guests and a positive work environment for our team members.

**Job Summary**

We are seeking a highly motivated and team-oriented individual to join our team as a Hospitality Specialist. As a key member of our team, you will be responsible for ensuring that our customers receive a warm and friendly welcome, and that their dining experience is nothing short of perfect.

**Key Responsibilities**

  • Provide exceptional customer service, ensuring that all guests feel welcome and valued.
  • Manage the front-of-house operations, including seating, serving, and ensuring that all guests have a positive experience.
  • Work collaboratively with the kitchen team to ensure seamless service and high-quality food delivery.
  • Assist with daily tasks, such as answering phones, setting up details for large parties and special events, creating retail packages, and light administrative duties.
  • Participate in ongoing training and development to improve skills and knowledge.

**Requirements**

  • Passion for providing exceptional food and beverages in a fun, polished casual restaurant.
  • Ability to work in a high-volume, fast-paced environment.
  • Good communication and interpersonal skills.
  • Ability to work a variety of shifts, including afternoons and evenings.
  • Team-oriented and able to work collaboratively with others.

**What We Offer**

  • Competitive pay and benefits package.
  • Opportunity to grow and develop your skills and knowledge.
  • A fun and dynamic work environment.


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