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Business Development Lead

2 months ago

Austin, Texas, United States BrightSpring Health Services Full time

Job Summary

The Director of Business Development - Assisted Living Chain Sales will spearhead strategies for acquiring new customers within the Assisted Living sector, focusing exclusively on chains within this market. This position will collaborate across teams to implement growth initiatives, execute sales strategies, and contribute to BrightSpring Health Services' overall revenue plan.

Key Responsibilities

  • Work collaboratively with the Business Development Associate and Associate Vice Presidents to identify and target net new customers and grow existing books of business.
  • Provide guidance, training, and support to the Business Development Associate (BDA), fostering a cohesive approach to maximize sales strategies and growth initiatives.
  • Collaborate cross-functionally to implement growth initiatives and ensure seamless new business implementation aligned with client management plans within Assisted Living chains.
  • Maintain and update CRM databases with Assisted Living chain profiling information, competitive data, and strategic planning details for these clients.
  • Act as a liaison between the inside sales team and regional client managers, facilitating smooth transitions and start-ups for new Assisted Living chain clients.
  • Drive continuous improvement by reviewing client feedback, identifying areas for growth, and implementing strategies for consistent business development within the Senior Living sector.
  • Work with industry data sets to identify profitable assisted living chain targets.
  • Assist with other projects as assigned by DVP.

Qualifications

  • Bachelor's Degree and 2 years of experience in a direct B2B sales position.
  • At least 2 years of experience managing pipeline forecasting or account management in the senior living or LTC space.
  • At least 2 years of experience in cross-functional/collaborative team environment.
  • Experience in LTC B2B sales, new sales pipeline management, upselling/same store growth, client management, and retention.
  • Demonstrates success with meeting financial/revenue goals and objectives.
  • Experience with LTC service offerings and competitive landscape of the LTC pharmacy space.
  • Experience planning organizing, developing, implementing, collaborating on, and executing marketing and sales campaigns.
  • Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
  • Excellent verbal and written communication skills, CRM proficiency, sales acumen, and a track record of successful client management.
  • Strong presentation skills.
  • Basic level skill in Office Suite (Word, Excel, PowerPoint).
  • Performs other tasks as assigned.
  • Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed above are representative of the knowledge, skill, and/or ability required.
  • Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.