Patient Care Coordination Specialist

2 weeks ago


Milwaukee, Wisconsin, United States Froedtert Health Full time

Job Overview:

The Patient Care Coordination Specialist plays a vital role in managing clerical and operational support within inpatient care settings. This position is responsible for facilitating communication and collaboration among physicians, nursing staff, and other healthcare professionals, as well as engaging with patients and their families regarding their care needs. The Coordinator oversees the administrative functions of the inpatient unit, ensuring efficient use of technology and implementing downtime protocols as necessary. Additional responsibilities may be assigned as needed.

EXPERIENCE REQUIREMENTS:

A minimum of 6 months of experience in a similar role is preferred.

EDUCATIONAL REQUIREMENTS:

Knowledge of medical terminology is essential, or the candidate must successfully complete a relevant course within the first 6 months of employment. A high school diploma or equivalent is preferred, along with completion of a formal training program for Health Unit Coordinators.

REQUIRED SKILLS:

The ideal candidate must demonstrate adaptability in a dynamic work environment. Exceptional telephone communication and customer service skills are essential. Strong analytical abilities are required to collect and interpret routine data, maintain semi-complex records, and organize tasks effectively. Interpersonal skills are necessary for engaging with patients, visitors, and hospital staff in a courteous and supportive manner. Attention to detail and the ability to concentrate are crucial. Proficiency in Windows office systems and familiarity with office equipment is preferred.

CERTIFICATION:

Certification as a Health Unit Coordinator is preferred.

Benefits & Perks at Froedtert Health

Froedtert Health provides a comprehensive range of benefits to its staff, which may include:

Paid time off Opportunities for professional growth through Career Pathways & Tuition Assistance, as well as Continuing Education Units Academic collaboration with the Medical College of Wisconsin Referral bonuses Retirement savings plan - 403b Comprehensive health benefits including Medical, Dental, Vision, Life Insurance, and Short & Long Term Disability, along with access to Free Workplace Clinics Employee Assistance Programs, Adoption Assistance, Wellness Contributions, Moving Assistance, and discounts on gym memberships, travel, and various work-life benefits

The Froedtert & the Medical College of Wisconsin regional health network represents a collaboration between Froedtert Health and the Medical College of Wisconsin, dedicated to a shared mission of excellence in patient care, innovation, medical research, and education. This health network operates the only academic medical center and adult Level I Trauma center in eastern Wisconsin, engaging in numerous clinical trials and studies. The Froedtert & MCW health network encompasses ten hospitals, nearly 2,000 physicians, and over 45 health centers and clinics, serving patients from across the Midwest and beyond.



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