Patient Care Coordinator

2 months ago


Milwaukee, Wisconsin, United States Children's Wisconsin Full time

About Children's Wisconsin:
Children's Wisconsin is committed to delivering exceptional healthcare services tailored specifically for children. The organization prides itself on its unique approach to pediatric care, which includes:

  • Recognition as one of the leading children's hospitals in the nation, as highlighted by Parents magazine
  • Team of board-certified pediatric specialists
  • Multiple service locations throughout southeast Wisconsin
  • Emphasis on community health and enhanced roles for pediatric practitioners
  • Active participation of healthcare professionals in local neighborhoods
  • Comprehensive health and wellness initiatives designed for children

Our Mission:
Children's Wisconsin is dedicated to hiring individuals who are enthusiastic about making a positive difference in the lives of children and their families.

Position Overview:
The Patient Care Coordinator plays a vital role within the front desk team at our primary care facilities. This position is responsible for greeting patient families and ensuring effective communication between families and the healthcare team.

Reporting Structure:
This role reports directly to the Primary Care Practice Manager and collaborates closely with the Lead Clinic Coordinator and Regional Access Specialist to achieve optimal outcomes.

Essential Qualifications:

  • Education: High school diploma or equivalent
  • Experience: Minimum of one year of relevant experience, ideally within a healthcare environment
  • Knowledge/Skills/Abilities: Must exhibit behaviors consistent with the values and mission of Children's Wisconsin, possess a solid understanding of medical terminology and office protocols, demonstrate excellent interpersonal skills, and show adaptability to meet the diverse needs of patients, families, and staff.

Diversity and Inclusion:
Children's Wisconsin is an equal opportunity employer, committed to creating a diverse and inclusive workplace where all employees are treated with dignity and respect, regardless of race, color, religion, gender, sexual orientation, age, disability, or veteran status.



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