Medical Intake Coordinator

5 days ago

Detroit, Michigan, United States Strategic Staffing Solutions Full time
Job Summary

We are seeking a highly skilled Medical Intake Specialist to join our team at Strategic Staffing Solutions. As a Medical Intake Specialist, you will be responsible for managing the intake process for medical services, ensuring that all necessary information is collected and processed efficiently.

Key Responsibilities
  • Manage the intake process for medical services, including collecting and processing patient information
  • Ensure that all necessary documentation is completed accurately and in a timely manner
  • Communicate effectively with patients, healthcare providers, and other stakeholders to resolve any issues or concerns
  • Maintain accurate and up-to-date records of patient information and medical history
  • Collaborate with cross-functional teams to ensure seamless delivery of medical services
Requirements
  • Minimum of 2 years of experience in a healthcare or related field
  • High school graduate and college or university experience
  • Medical terminology knowledge or a medical background is required
  • Strong understanding of health insurance processes, including claims management, benefits coordination, and prior authorization procedures
  • Customer service experience is required
  • Strong phone skills with experience handling inbound and outbound calls
  • Experience with healthcare management software and databases
  • Excellent verbal and written communication skills
  • Ability to explain complex information in a clear and concise manner
  • Strong problem-solving skills with the ability to analyze data and identify trends
  • Attention to detail and accuracy in all work
  • Ability to work collaboratively with cross-functional teams
  • Demonstrated ability to build and maintain positive relationships with colleagues, clients, and stakeholders
Preferred Qualifications
  • Two years of college or associate level degree equivalent
  • Experience with providing high quality, provider focused servicing to facilities and doctors
  • Work collaboratively as a team member with peers and nurses
  • Effectively engage over the phone via both inbound and outbound with providers
  • Process provider requests as needed
  • Acts as providers first trusted source for UM Prior Auth programs
  • Assign faxes to designated staff
  • Process requests for compliance inquiries
  • Access various UM department mailboxes and voicemail as needed
  • Ability to function independently
  • Critical Thinking
  • Bi-Lingual/Spanish
About Strategic Staffing Solutions

At Strategic Staffing Solutions, we are committed to building trusting relationships and delivering solutions that positively impact our customers, our consultants, and our communities. Our company is built on four pillars:

  • Set the bar high for what a company should do
  • Create jobs
  • Offer people an opportunity to succeed and change their station in life
  • Improve the communities where we live and work through volunteering and charitable giving

As an S3 employee, you're eligible for a full benefits package that may include:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Plan
  • Vacation Package
  • Life & Disability Insurance Plans
  • Flexible Spending Accounts
  • Tuition Reimbursement

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