Senior Manager Billing Operations

1 week ago


Seattle, Washington, United States DLA Piper Full time
Job Summary

We are seeking a highly skilled and experienced Senior Manager Billing Operations to join our team at DLA Piper. As a key member of our operations team, you will be responsible for overseeing and leading the Client Account Supervisors and ensuring the overall daily operations of the Client Accounts team are running smoothly.

Key Responsibilities
  • Oversee and lead the Client Account Supervisors to ensure the team is meeting its objectives and goals.
  • Ensure the daily operations of the Client Accounts team are running efficiently and effectively.
  • Develop and implement process improvements to increase productivity and efficiency.
  • Provide training and guidance to staff to ensure consistent application of billing procedures.
  • Monitor and analyze team metrics to identify areas for improvement.
  • Collaborate with other teams to ensure seamless communication and workflow.
Requirements
  • 8+ years of experience in a complex billing function in a law firm or professional services organization.
  • Experience with Elite and/or Aderant billing systems.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to lead and manage a diverse team.
What We Offer

At DLA Piper, we offer a comprehensive package of benefits, including medical/dental/vision insurance, and 401(k). We are committed to excellence in how we represent our clients and develop our people.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.



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