Customer Experience Specialist

3 days ago


Dedham, Massachusetts, United States Rowan Full time
About This Opportunity

We are looking for an enthusiastic and customer-obsessed individual to join our team as a Retail Store Associate. In this role, you will have the opportunity to develop your sales and customer service skills, while working in a dynamic and supportive environment.

Job Summary:
  • Deliver exceptional customer experiences through personalized service and product knowledge.
  • Maintain a clean and organized store environment, adhering to health and safety standards and regulations.
  • Meet or exceed sales targets and performance metrics through effective communication and upselling techniques.
Requirements:
  • A strong passion for delivering exceptional customer service and building long-term relationships.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • A keen eye for detail and ability to maintain accurate records and reports.
  • Availability to work weekends, nights, and holidays as needed.
Benefits:
  • A competitive salary of $15-19 per hour, plus commission based on sales performance.
  • Ongoing training and development opportunities to enhance your skills and career growth.
  • A comprehensive benefits package, including 401k and Roth IRA plans, employee discounts, and access to Employee Assistance Programs.


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