Store Experience Ambassador

3 weeks ago


Dedham, Massachusetts, United States Burlington Full time
Job Description:
The Shortage Control Associate plays a critical role in maintaining a secure shopping environment by monitoring store entrances and exits, preventing theft, and ensuring compliance with safety and security standards. This position requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Monitor store entrances and exits to prevent theft and ensure a safe shopping environment
  • Maintain knowledge of top shortage areas and support programs aimed at theft reduction
  • Collaborate with management to identify and report suspicious activities
  • Provide excellent customer service and engage with customers in a friendly and respectful manner

Required Skills and Qualifications:
  • 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations
  • Ability to stand and walk for extended periods of time and to visually monitor store environment
  • Ability to maintain confidentiality and handle sensitive information
  • Excellent communication and leadership skills


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