Sales Experience Associate
2 weeks ago
Vuori, Inc. is a dynamic athletic apparel company that combines functionality with style. Our mission is to inspire individuals to take on their lives with clarity, enthusiasm, and purpose.
Estimated Salary Range:$17.30 - $19.55 per hour.About the Role
This Sales Experience Associate role plays a vital part in forging connections with customers while effectively communicating Vuori's brand values through expert product knowledge and a positive attitude.
Main Responsibilities:- Create an Unforgettable Customer Experience:
- Build long-lasting relationships with customers.
- Collaborate with the sales team to provide exceptional service to each customer.
- Greet customers promptly, authentically, and engagingly.
- Prepare fitting rooms, find sizes, and offer honest, knowledgeable feedback regarding merchandise style and fit.
- Be the Business:
- Achieve sales goals within a team-based commission environment.
- Stay up-to-date with new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
- Support project completion while prioritizing customer experience.
- Communicate inventory needs to support business objectives.
- Operations:
- Ensure the sales floor is stocked every evening.
- Work collaboratively with management on inventory management.
- Maintain a clean retail store, including floors and bathroom.
- Understand and execute cash control procedures, including bank deposits and petty cash.
- Assist in implementing and maintaining merchandising/visual directives.
- Guarantee the selling floor is neat, clean, organized, and reflects the correct visual image at all times.
- Identify and communicate product concerns in a timely manner.
- Availability to work nights, weekends, and holidays.
- Punctuality and adherence to scheduled shifts.
- Ability to develop strong relationships with customers and colleagues.
- Capacity to positively and proactively handle customer concerns.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Capacity to quickly learn new procedures and processes.
- Strong organizational skills and follow-through abilities.
- Excellent communication and interpersonal skills.
- High level of ownership, accountability, and initiative.
- Eagerness to develop new skills and responsiveness to feedback.
- Employee Discount.
- 401(k) Plan.
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