Medical Records Clerk II

4 days ago


Syracuse, New York, United States SUNY Upstate Medical University Full time

Job Summary:

This position provides administrative support to assigned areas within SUNY Upstate Medical University. The successful candidate will be responsible for maintaining accurate and up-to-date patient records and files, processing documents in the Electronic Medical Record (EMR) system, and ensuring timely and secure release of medical information to authorized parties.

Key Responsibilities:

  • Maintain patient records and files, ensuring accuracy and completeness
  • Process documents in the EMR system, including scanning and distributing incoming faxes and mail
  • Provide support for Release of Information requests and respond to inquiries
  • Communicate effectively with healthcare providers and obtain outside medical records, lab results, and other documentation as needed
  • Assist with front desk operations, including check-in, check-out, and scheduling appointments
  • Provide backup coverage for other medical record staff as needed

Requirements:

  • Two years of secretarial/clerical experience required
  • Ability to multitask and provide excellent customer service
  • Preferred qualifications include experience with ambulatory care services and Medical Data Base systems (Epic and CAIS) for patient registration and scheduling


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