Customer Service Representative Hawaii

15 hours ago


Honolulu, Hawaii, United States Na Ali'i Consulting & Sales, LLC. Full time
Job Title: Customer Service Representative Hawaii

Nakupuna Consulting & Sales, LLC. is seeking a highly skilled Customer Service Representative to join our team in Hawaii. As a key member of our team, you will be responsible for providing exceptional customer service to our clients and ensuring that their needs are met in a timely and professional manner.

Responsibilities:
  • Provide customer service to clients via phone, email, and in-person interactions.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Work collaboratively with internal teams to ensure seamless communication and resolution of customer issues.
  • Meet or exceed customer satisfaction targets and ensure a high level of customer engagement.
  • Stay up-to-date with company policies, procedures, and products to provide accurate information to customers.
Requirements:
  • 3-5 years of relevant customer service experience.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficiency in Microsoft Office and other relevant software applications.
  • High school diploma or equivalent required.
Working Conditions:

This position is located on a military installation and requires a base access pass. The ideal candidate must be able to obtain a favorable National Security Agency Check (NACI) including a FBI fingerprint check and be a U.S. Citizen.

Compensation:

The projected compensation range for this position is $20.00 (Hourly USD). The Nakupuna Companies use a market-based compensation strategy to ensure that our employees are compensated within applicable market ranges commensurate with multiple factors, including but not limited to the individuals particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability, organizational requirements, and position location.



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