Customer Support Specialist
3 weeks ago
Overview
Bio-Rad Laboratories is a global leader in developing, manufacturing, and marketing research and clinical diagnostic products. As a Customer Support Specialist, you will play an essential role in our thriving sales organization.
**Your Key Responsibilities:**
- Provide dedicated support to clients and sales teams within your region.
- Process operational customer complaints, turning challenges into opportunities for growth and improvement.
- Collaborate with the team to identify and implement process enhancements.
**Requirements:
- Excellent communication skills in English and Italian.
- Strong customer service experience within a fast-paced, corporate environment.
- Experience in a customer-facing role, including order processing.
**What We Offer:*
- Competitive salary: $60,000 - $80,000 per year.
- A variety of benefits, including life and accident insurance, private health care services, and unlimited commuting allowance.
- An opportunity to work in a dynamic and collaborative team.
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