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Restaurant Operations Manager

2 months ago

San Diego, California, United States Sweetfin Full time
Job Description

Restaurant General Manager Job Description:

Financial Management:

  • Responsible for meeting the overall operational financial performance of the restaurant.
  • Ensure and hold direct reports accountable for meeting and controlling operating expenses and established targets.
  • Manage operating P&L budgets/metrics and understand how production expenditures/costs impact business margins for weekly, monthly, and yearly time parameters.
  • Responsible for budget and profit (forecast) responsibility and ensuring cost control through declining budgets and other methods.

Recruitment and Training:

  • Responsible for developing, managing, and coaching all FOH and BOH staff to high-performance values.
  • Assist in the recruitment, selection, training, and development of restaurant management and teams.
  • Foster a positive, team-oriented environment with a healthy competitive spirit that ensures the sharing of best practices amongst different positions.
  • Communicate and impart Sweetfin culture and core values to team members.
  • Assist in Sweetfin corporate culture initiatives.

Operations:

  • The General Manager may directly perform hands-on operational work as necessary to select and train new staff members, respond to immediate customer service needs, or to otherwise role-model appropriate skills and behaviors in the restaurant.
  • Maintain Sweetfin standards in food safety, store safety, overall quality control.
  • Provide guidance and leadership in the delivery of outstanding guest experience, culinary operations, labor scheduling, inventory management (spot check for food, beverage, and supplies), restaurant marketing, and restaurant P&L.
  • Identify maintenance needs and ensure maintenance log adherence.
  • Process payroll, food/product orders, and complete weekly/monthly/quarterly/annual tasks and checklists in a timely manner and communicate any barriers to your direct report supervisor.

Marketing:

  • Drive top-line sales performance by fostering customer connections through community marketing, throughput, and technology initiatives, and new product launches.
  • Follow the marketing schedule and guidelines set forth by our marketing department.
  • A minimum of two (2) hours a week is to be dedicated to local store marketing (LSM).
  • Monitor collateral assets to stay 'in brand'.

Facilities:

  • Ensure that all equipment and fixtures are operating as they were designed.
  • Communicate any deficient/broken equipment needs to your direct report supervisor.
  • Ensure that pest control services are conducted on a monthly basis, and keep records of all services.

Company Overview:

Sweetfin is a fine-casual restaurant concept that takes all the familiar flavors of sushi and puts them in an easy-to-eat, portable, customizable, and affordable bowl.

Our culinary philosophy is centered in our 'Pole to Bowl' ethos, which means that in sourcing our fish, we aim to use the highest-quality and most sustainable raw fish we can find while still maintaining a reasonable price point.

Our menu is 100% gluten-free, and we are vegan and vegetarian friendly.