Service Manager – Lab Equipment Specialist

4 weeks ago


New Haven, Connecticut, United States VRS Recruitment (US) Full time

Job Summary

VRS Recruitment (US) is seeking an experienced Service Manager to lead our in-house and field service team for lab equipment. As a key member of our team, you will be responsible for managing the support team based out of CT and in the field throughout the US.

Key Responsibilities

  • Team Management
    • Direct management of the support team based out of CT and in the field throughout the US.
    • Work with other departments to maintain growth within the service department.
  • Performance Monitoring
    • Responsibility for the department's performance monitoring KPIs and customer feedback.
  • Candidate Qualifications
    • Scientific/Engineering degree and at least 2 years' management experience of engineers.
    • Electrical and Mechanical troubleshooting and repair experience with lab equipment/instrumentation.
    • Outstanding communication skills and a desire to 'go the extra mile' for your customer.
    • Strong entrepreneurial character with the ability to run the service department like a small business.

What We Offer

  • Highly competitive salary + bonus.
  • Healthcare/dental/vision, 401k match, and PTO.
  • A fantastic working environment where ideas are encouraged, and company culture / values are paramount.


  • New Haven, Connecticut, United States VRS Recruitment (US) Full time

    Service Manager – Lab EquipmentOur client, a leading instrument/equipment manufacturer in the Northeast, is seeking an experienced Service Manager to lead their in-house and field service team.Key Responsibilities:Direct management of the support team based out of CT and in the field throughout the US, providing instrument installation, troubleshooting,...


  • New Haven, Connecticut, United States DCS Lab Full time

    Job Title: Dental Implant SpecialistAt DCS Lab, we are seeking a highly skilled Dental Implant Specialist to join our team. As an Implant Technician, you will play a crucial role in creating high-quality dental implants that meet the needs of our clients.Key Responsibilities:Work closely with our team to understand client requirements and ensure that all...


  • New Haven, Connecticut, United States Yale New Haven Health Full time

    Microbiology Laboratory SpecialistYale New Haven Health is in search of a proficient Microbiology Laboratory Specialist to enhance our team. The successful applicant will possess a Bachelor of Science Degree in Medical Technology, Microbiology, or a related field, along with one to two years of experience in a recognized Clinical Laboratory. Preferred...

  • Lab Technician II

    2 weeks ago


    North Haven, Connecticut, United States LanceSoft Full time

    Job SummaryThe Lab Technician/Operations Specialist is a key member of our team at LanceSoft, responsible for ensuring the smooth operation of our laboratory activities. This role involves managing and maintaining the laboratory's hardware, fixtures, gages, and instruments, as well as planning and allocating lab resources efficiently.Key...


  • North Haven, Connecticut, United States DCS Lab Full time

    Job Title: Dental Laboratory ManagerDCS Lab is seeking a highly skilled and experienced Dental Laboratory Manager to join our team. As a key member of our Fixed Department, you will be responsible for leading and managing a team of dental technicians to deliver high-quality products and services to our clients.Key Responsibilities:Lead and manage a team of...


  • New Haven, Connecticut, United States DCS Lab Full time

    Job OverviewDCS Lab is seeking a skilled Implant Technician to join our team. As an Implant Technician, you will be responsible for working with implants, making and repairing dental implants, and reviewing prescriptions in detail to ensure quality standards are met.Key ResponsibilitiesMeet daily unit targets and verify completion and accuracy of workWork...


  • North Haven, Connecticut, United States Planet Pharma Full time

    Job Title: Equipment SpecialistPlanet Pharma is seeking an experienced Equipment Specialist to join our team. As an Equipment Specialist, you will be responsible for providing technical support and expertise in the design, development, and implementation of control systems and automation solutions.Key Responsibilities:Provide technical support and expertise...


  • North Haven, Connecticut, United States Sunbelt Rentals Full time

    Job Title: Equipment Rental SpecialistSunbelt Rentals is seeking a highly skilled Equipment Rental Specialist to join our team. As a key member of our sales team, you will be responsible for supporting customers with their equipment needs, negotiating and placing orders, and providing exceptional customer service.Key Responsibilities:Support customers with...


  • New Haven, Connecticut, United States Yale New Haven Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our Laboratory Medicine team at Yale New Haven Health. As a key member of our team, you will be responsible for providing exceptional customer service to patients, providers, and internal stakeholders, ensuring a positive experience and resolving issues in...


  • New Haven, Connecticut, United States Medtronic Full time

    Job Title: Senior Clinical Specialist, CASAt Medtronic, we are committed to improving the lives of patients worldwide. As a Senior Clinical Specialist, CAS, you will play a critical role in providing technical, educational, and clinical support to our customers in the Cardiac Ablation Solutions (CAS) field.Key Responsibilities:Provide technical support to...

  • Site Specialist

    6 hours ago


    New Haven, Connecticut, United States Thermo Fisher Scientific Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Site Specialist to join our team at Thermo Fisher Scientific. As a Site Specialist, you will be responsible for facilitating daily pickups and package outgoing shipments, coordinating shipping schedules, and verifying shipment contents against manifests.Key ResponsibilitiesFacilitate daily...


  • New Haven, Connecticut, United States Yale University Full time

    Job SummaryWe are seeking a highly skilled and experienced Space and Facilities Manager to join our team at Yale University. The successful candidate will be responsible for managing the day-to-day activities involving departmental facilities, including facilities issues, research facilities, and equipment. This is a critical role that requires excellent...

  • Site Specialist

    2 weeks ago


    New Haven, Connecticut, United States Thermo Fisher Scientific Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Site Specialist to join our team at Thermo Fisher Scientific. As a Site Specialist, you will be responsible for facilitating daily pickups and package outgoing shipments, delivering shipments to the loading dock, and coordinating daily shipping schedules with the Alexion Shipping coordinator.You...


  • New Haven, Connecticut, United States Amtrak Full time

    Job Summary: As a Motor Equipment Operator at Amtrak, you will be responsible for operating and maintaining various types of equipment, including light cranes, tractors, and forklifts. Your duties will include performing services on locomotives and equipment, such as sanding, cleaning, washing, and scraping. You will also be responsible for emptying waste...


  • New Haven, Connecticut, United States Yale University Full time

    Job SummaryWe are seeking a highly skilled and experienced Space and Facilities Manager to join our team at Yale University. This is a full-time position that will report to the Senior Associate Dean, FAS and work closely with the FAS Dean of Science.Key ResponsibilitiesManage day-to-day activities involving departmental facilities, including facilities...

  • Medical Assistant

    4 weeks ago


    New Canaan, Connecticut, United States One Medical Full time

    About UsOne Medical is a pioneering healthcare organization that's redefining the primary care experience. We're committed to making quality care more accessible, affordable, and enjoyable for everyone. Our mission is to transform healthcare by improving the experience for patients, providers, employers, and health networks alike.The OpportunityWe're seeking...


  • New Haven, Connecticut, United States Yale New Haven Health Full time

    Position Overview:At Yale New Haven Health, we believe that every team member should embody our Vision, support our Mission, and uphold our Values. These core principles—integrity, patient-centered care, respect, accountability, and compassion—are essential in our daily professional interactions.The Laboratory Customer Support Specialist plays a crucial...


  • New Haven, Connecticut, United States Yale New Haven Health Full time

    Job SummaryWe are seeking a highly skilled Medical Laboratory Specialist to join our team at Yale New Haven Health. As a key member of our Microbiology Laboratory, you will be responsible for performing routine and specialized clinical laboratory analyses, identifying causes of problems, and applying solutions.Key ResponsibilitiesApply basic principles of...

  • Medical Assistant

    3 weeks ago


    New Canaan, Connecticut, United States One Medical Full time

    About One MedicalOne Medical is a pioneering healthcare organization that's redefining the primary care experience. We're committed to delivering exceptional, patient-centered care that's accessible, affordable, and enjoyable.The OpportunityWe're seeking a highly skilled Medical Assistant - Lab Services Specialist to join our team. As a key member of our...


  • New Haven, Connecticut, United States Cornell Scott-Hill Health Center Full time

    Clinical Support SpecialistCornell Scott-Hill Health Center is seeking a skilled Clinical Support Specialist to join our team in various locations. As a key member of our healthcare team, you will provide clinical support to providers and assist nursing staff in delivering high-quality patient care.Responsibilities:Perform screening tests and order routine...