Detention Support Specialist

3 weeks ago

Tampa, Florida, United States Hillsborough County Sheriff - Florida Full time
Job Summary

We are seeking a highly motivated and detail-oriented individual to join our team as a Detention Service Aide. As a key member of our team, you will provide support services in a detention facility or court complex setting, working closely with inmates and staff to ensure a safe and secure environment.

Key Responsibilities

• Provide miscellaneous support services throughout the assigned facility or unit, including processing updates and filing official records. • Operate and monitor electronic security systems to facilitate the movement of personnel within a secured facility. • Verify inmate or applicant status, location, or criminal history using a computer terminal. • Greet the public, respond to telephone inquiries, and/or route calls to the proper station. • Prepare and maintain tool inventories and property control logs. • Maintain statistical logs and incident reports to document daily activity of the facility assigned. • Oversee the activities of inmates performing various work assignments inside and outside the facility. • Process arrestee personal property, search arrestee purses/bags, accept arrestee non-counterfeit currency, and enter arrestee property inventory data into the system. • Assist with scheduling and coordinating inmate medical appointments by notifying pod officers, signing inmates in and out, tracking all appointments, creating reports, and interacting with medical providers. • Check in visitors for scheduled video visits by monitoring visits via camera and enforcing visitation rules. • Maintain the general inmate library book supply, contacting various community groups and libraries for book donations, reviewing all books for appropriateness and possible contraband, organizing the books according to genre, stocking mobile book carts, and delivering them to pods in the facilities. • Supervise an inmate work crew laundering inmate uniforms and linen using commercial laundry equipment while processing, filling, and delivering orders; conducting inventory; interacting with pod deputies; completing paperwork; and maintaining cleanliness of the work area. • Process inmate mail and staff inter-office mail throughout the facilities, including sorting, locating, and delivering inmate mail to the pods; processing indigent mail; picking up, sorting, and distributing inter-office mail to offices throughout the department; entering information into a database; weighing and applying appropriate postage; verifying inmate legal mail; making copies of documents; and writing reports. • Coordinate trips for inmate pick up from other counties and outside medical appointments, ensuring court paperwork is complete and accurate; coordinate and track both routine and special maintenance on a fleet of over 50 vehicles, ensuring to perform monthly equipment inspections and inventory; and/or maintain radio contact with transport officers, coordinate special transports, process daily paperwork, and submit daily reports.

Requirements

• A high school diploma or possession of a GED certificate. • Ability to work effectively with others and communicate effectively, both orally and in writing. • Ability to use a computer and related software. • Ability to safely operate a motor vehicle. • Ability to work in a fast-paced environment and adapt to changing situations. • Ability to maintain confidentiality and handle sensitive information. • Ability to work a variety of shifts, including days, nights, and weekends. • Ability to lift up to 40 pounds and stand for long periods of time. • Ability to work in a subtropical climate in potential adverse weather conditions.

Preferred Qualifications

• Detail-oriented and organized. • Excellent customer service skills. • Ability to multi-task and prioritize tasks effectively. • Ability to work independently and as part of a team. • Ability to communicate effectively with inmates, staff, and the public. • Ability to maintain a professional demeanor in a fast-paced environment.

Working Conditions

• Work in a detention facility or court complex setting, working closely with inmates and staff. • May work day or night shifts and non-standard hours/days, including weekends and holidays. • May work outdoors in a subtropical climate in potential adverse weather conditions. • May ascend/descend a ladder to perform assigned duties. • May engage in heavy physical exertion, including lifting, carrying, pushing, and/or pulling of objects and materials weighing up to 40 pounds. • Required to wear a Sheriff's Office provided uniform.

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