Office Manager

3 days ago


Charlotte, North Carolina, United States Avance Care Full time
Job Title: Office Manager

Avance Care is seeking a highly skilled and experienced Office Manager to join our team. As an Office Manager, you will be responsible for overseeing the day-to-day operations of our medical office, ensuring seamless communication among staff, patients, and providers.

Key Responsibilities:
  • Manage office operations, including front and back-office desk areas, to maintain a clean and organized environment.
  • Provide exceptional customer service to patients, responding to their inquiries and concerns in a timely and professional manner.
  • Coordinate with the corporate office, clinic team, and external entities to ensure clear communication and workflow adherence.
  • Manage employee scheduling, oversee time off requests, and ensure continuous shift coverage.
  • Perform weekly deposits into the bank account and ensure accurate handling of credit card payments.
  • Act as a liaison between the corporate office and clinic team to resolve issues and improve operations.
  • Develop and implement processes to improve office efficiency and productivity.
  • Ensure compliance with HIPAA and OSHA regulations, maintaining a safe environment for employees and patients.
Requirements:
  • Minimum of 2-3 years of experience in medical office supervision or 5 years of relevant experience.
  • Bachelor's or master's degree in health or business administration, healthcare management, or related field.
  • Strong communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of medical terminology and office software applications.
What We Offer:
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.

Avance Care is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.


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