ServiceNow ITSM Specialist

3 days ago


Baltimore, Maryland, United States RecruitTalent LLC. Full time
Job Title: ServiceNow Developer

RecruitTalent LLC. is seeking a skilled ServiceNow Developer to join our team. As a ServiceNow Developer, you will be responsible for designing, configuring, and implementing IT Service Management (ITSM) functionality to support our organization's requirements.

Key Responsibilities:

  • Evaluate and enhance the existing ITSM implementation to ensure it meets our organization's needs.
  • Design and implement new ITSM functionality to support business requirements.
  • Provide technical support to ITSM product owners and business stakeholders.
  • Configure ITSM reports, dashboards, and portals for product owners and business stakeholders.
  • Evaluate and understand all ITSM roles and existing ServiceNow support groups.
  • Recommend and implement enhancements as appropriate.
  • Create, update, and maintain ITSM catalog items, workflows, lists, navigation panes, tables, fields, forms, and views.
  • Provide development and recommendations for ServiceNow demand management as it relates to ITSM.

Requirements:

  • Bachelor's degree in IT or a related field.
  • CAD and ITSM certification.

What We Offer:

  • A dynamic and challenging work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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