ServiceNow ITSM Specialist
3 days ago
RecruitTalent LLC. is seeking a skilled ServiceNow Developer to join our team. As a ServiceNow Developer, you will be responsible for designing, configuring, and implementing IT Service Management (ITSM) functionality to support our organization's requirements.
Key Responsibilities:
- Evaluate and enhance the existing ITSM implementation to ensure it meets our organization's needs.
- Design and implement new ITSM functionality to support business requirements.
- Provide technical support to ITSM product owners and business stakeholders.
- Configure ITSM reports, dashboards, and portals for product owners and business stakeholders.
- Evaluate and understand all ITSM roles and existing ServiceNow support groups.
- Recommend and implement enhancements as appropriate.
- Create, update, and maintain ITSM catalog items, workflows, lists, navigation panes, tables, fields, forms, and views.
- Provide development and recommendations for ServiceNow demand management as it relates to ITSM.
Requirements:
- Bachelor's degree in IT or a related field.
- CAD and ITSM certification.
What We Offer:
- A dynamic and challenging work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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