Field Services Supervisor

2 weeks ago


West Bloomfield Township, Michigan, United States Commnet Broadband Full time

Position Overview

This role is integral to the operational success of our field teams, ensuring that all maintenance and installation activities meet our high standards of quality and safety.

Company Overview

Commnet Broadband has been a leader in enhancing rural connectivity across the United States. Our commitment is to provide top-notch broadband communication services that empower Tribal and Rural communities. We are driven by a mission of digital inclusion, aiming to provide equitable access to essential services, and fostering a culture of trust and collaboration.

Job Responsibilities

  • Oversee and coordinate activities with various departments and external partners to ensure high standards for new installations and modifications.
  • Implement comprehensive preventative maintenance protocols and ensure meticulous documentation practices are followed.
  • Maintain accountability for company assets, working closely with logistics to ensure accurate inventory management.
  • Address and resolve complex technical issues swiftly, providing leadership during critical situations.
  • Manage the maintenance and optimization of power systems, ensuring they operate at peak performance.
  • Facilitate ongoing training and development for field technicians, managing scheduling and performance evaluations.
  • Perform additional duties as required.

Qualifications

  • Experience: 4 - 6 years in a related field.
  • Education: High School diploma or equivalent experience.
  • Possess a valid Driver's License and meet the physical requirements set by the Department of Transportation.
  • Ability to lift 50 lbs. unassisted and work flexible hours.
  • Proficient in using hand and power tools, with advanced knowledge of electronic testing equipment.
  • Strong understanding of telecommunications, including wireless and data services, project management, and power systems.
  • Excellent organizational skills and familiarity with Microsoft Office for reporting and communication.

Preferred Skills

  • Proven problem-solving abilities in high-pressure environments.
  • Prior leadership experience in a technical setting.

Compensation and Benefits

  • Compensation is based on the applicant's qualifications and experience.
  • Comprehensive benefits package includes health, vision, dental, life insurance, and a 401k plan.
  • Access to an Employee Assistance Program (EAP) for confidential support services.

Equal Opportunity Employer

We are committed to providing equal employment opportunities to all qualified applicants without regard to any legally protected status.



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