IT Support Specialist
1 week ago
Position: IT Support Specialist
Location: Gaffney, SC
Employment Type: Full-time, Entry to Mid-Level
Experience Level: 0-3 years
Position Summary:
We are looking for a dependable and detail-oriented IT Support Specialist to contribute to the operations at Brown Packing Co. This position plays a vital role in ensuring the efficient functioning of our technology systems within a meat processing facility. The successful candidate will demonstrate excellent problem-solving abilities, analytical thinking, and a foundational knowledge of networking and IT infrastructure.
Primary Responsibilities:
- Deliver technical support to staff, addressing hardware and software challenges.
- Engage with computers, systems, and associated IT equipment in a meat processing environment.
- Identify and rectify issues with scales, printers, and other peripheral devices.
- Support the IT Team in troubleshooting internet connectivity and network-related concerns.
- Collaborate with the IT Team on various initiatives aimed at improving system efficiency and dependability.
- Conduct regular maintenance and updates on IT hardware.
- Proactively troubleshoot and resolve issues to minimize operational interruptions.
- Maintain documentation and reporting on system performance, challenges, and solutions.
Required Qualifications:
- 0-3 years of experience in an IT support or technician capacity.
- Basic knowledge of networking concepts and IT systems.
- Strong analytical and troubleshooting capabilities.
- Ability to work autonomously and prioritize tasks effectively.
- Dependable, with a solid work ethic and the capacity to manage multiple responsibilities simultaneously.
- Experience in similar settings (e.g., industrial, manufacturing, or processing environments) is advantageous.
Physical Requirements:
- Capability to operate in a meat processing facility, including standing for extended periods and lifting items up to 50 pounds.
Educational Background:
- High school diploma or equivalent is mandatory.
- An Associate's degree in IT, Networking, or a related discipline is preferred.
Employee Benefits:
- Competitive salary structure
- Health, dental, and vision coverage
- Paid time off policies
- 401(k) retirement plan
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