IT Support Specialist

1 week ago


Gaffney, South Carolina, United States Brown Packing Co. Full time
Job Overview

Position: IT Support Specialist

Location: Gaffney, SC

Employment Type: Full-time, Entry to Mid-Level

Experience Level: 0-3 years

Position Summary:

We are looking for a dependable and detail-oriented IT Support Specialist to contribute to the operations at Brown Packing Co. This position plays a vital role in ensuring the efficient functioning of our technology systems within a meat processing facility. The successful candidate will demonstrate excellent problem-solving abilities, analytical thinking, and a foundational knowledge of networking and IT infrastructure.

Primary Responsibilities:

  • Deliver technical support to staff, addressing hardware and software challenges.
  • Engage with computers, systems, and associated IT equipment in a meat processing environment.
  • Identify and rectify issues with scales, printers, and other peripheral devices.
  • Support the IT Team in troubleshooting internet connectivity and network-related concerns.
  • Collaborate with the IT Team on various initiatives aimed at improving system efficiency and dependability.
  • Conduct regular maintenance and updates on IT hardware.
  • Proactively troubleshoot and resolve issues to minimize operational interruptions.
  • Maintain documentation and reporting on system performance, challenges, and solutions.

Required Qualifications:

  • 0-3 years of experience in an IT support or technician capacity.
  • Basic knowledge of networking concepts and IT systems.
  • Strong analytical and troubleshooting capabilities.
  • Ability to work autonomously and prioritize tasks effectively.
  • Dependable, with a solid work ethic and the capacity to manage multiple responsibilities simultaneously.
  • Experience in similar settings (e.g., industrial, manufacturing, or processing environments) is advantageous.

Physical Requirements:

  • Capability to operate in a meat processing facility, including standing for extended periods and lifting items up to 50 pounds.

Educational Background:

  • High school diploma or equivalent is mandatory.
  • An Associate's degree in IT, Networking, or a related discipline is preferred.

Employee Benefits:

  • Competitive salary structure
  • Health, dental, and vision coverage
  • Paid time off policies
  • 401(k) retirement plan


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