Customer Experience Associate

5 days ago


Manchester, Connecticut, United States La-Z-Boy Full time
About Us

La-Z-Boy Incorporated is an industry-leading organization that values innovation, inclusivity, and excellence. We are committed to fostering an environment where our employees feel valued, included, and empowered to do their best work.

Job Description

This position holds significant influence over the store's financial health, operational efficiency, and the overall customer experience and reputation in the community. The role requires a comprehensive understanding of product lines, maximizing store promotions and marketing efforts, as well as collaborating with support teams to ensure operational excellence.

Responsibilities
  • Exceed sales and operational benchmarks.
  • Deliver an exceptional customer experience through the La-Z-Boy selling process.
  • Champion the in-home design program.
What You'll Need
  • High school diploma or equivalent experience.
  • Basic proficiency in Microsoft Office suite.
  • Effective communication skills and customer service.
Benefits
  • $16/hour training pay with potential to increase to $11/hour plus commission and bonuses after training.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.


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