Store Operations Manager
1 week ago
We are seeking a highly motivated and experienced General Manager to lead our Smoothie King store to success.
Job SummaryThe General Manager will be responsible for overseeing all aspects of store operations, including managing staff, maintaining high-quality products, and ensuring exceptional customer service.
Key Responsibilities- Leadership and Team Management: Lead and develop a high-performing team, ensuring they have the necessary skills and knowledge to deliver exceptional customer service and meet operational standards.
- Customer Service: Foster a customer-centric culture, ensuring that every guest has a positive experience and receives exceptional service.
- Product Quality and Safety: Maintain high-quality products, adhering to food safety procedures and ensuring that all team members are compliant.
- Financial Management: Manage store finances, including cash handling, financial reporting, and inventory management.
- Marketing and Community Outreach: Develop local store marketing plans, initiate community outreach, and participate in special events to drive sales and build brand awareness.
- Experience: 3 years of guest service experience in a restaurant or retail environment, 1 year of supervision, and 1 year of experience analyzing financial reports (Labor & COG).
- Skills: Strong leadership and communication skills, ability to manage store operations independently, and ability to manage resources to ensure established service levels are maintained.
- Competitive Salary: A competitive salary and bonus structure based on performance.
- Benefits: 401(k), health insurance, and flexible schedule.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced leader, please submit your application.
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