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Restaurant Operations Manager
2 months ago
Key Responsibilities:
- Restaurant Operations: Oversee the daily operations of a Papa John's Pizza restaurant, ensuring seamless execution of opening and closing procedures.
- Inventory Management: Prepare and manage inventory orders to maintain optimal stock levels and minimize waste.
- Cash Handling and Customer Service: Set up and manage cash tills, handle customer transactions, and provide exceptional customer service to drive sales and customer satisfaction.
- Product Preparation and Quality Control: Prepare pizzas and other products to Papa John's Pizza quality standards, ensuring consistency and quality in every product.
- Employee Management: Hire, train, and develop a team of restaurant associates to achieve sales goals and maintain a positive work environment.
- Problem Resolution: Effectively resolve customer complaints and issues in a timely and professional manner.
Requirements:
- Leadership and Communication Skills: Strong leadership and communication skills to motivate and guide team members.
- Problem-Solving and Adaptability: Ability to think critically and adapt to changing situations and priorities.
- Attention to Detail: Meticulous attention to detail to ensure accuracy and quality in all aspects of restaurant operations.