Food Service Coordinator

2 weeks ago


Pittsburgh, Pennsylvania, United States ClubCorp Full time

Position Overview:

As a vital member of our team at ClubCorp, the Food Runner plays a crucial role in ensuring seamless communication between the kitchen and the dining area. This position is essential for maintaining high standards of service and guest satisfaction.

Key Responsibilities:

  1. Act as a key link between culinary staff and service personnel, ensuring timely and accurate delivery of food orders.
  2. Transport meals from the kitchen to the dining room, adhering to quality and presentation standards.
  3. Collaborate with various departments to enhance Member and Guest experiences.
  4. Uphold the Three Steps of Service consistently, demonstrating commitment to exceptional service.
  5. Report directly to the FB Director/Service Director, with additional support to Captains, Servers, and Chef.

Daily Duties:

  1. Maintain ClubCorp service standards as outlined in the FB Service training program.
  2. Ensure all dishes are prepared accurately according to order specifications, including any special requests.
  3. Verify that plate presentations meet the established standards, including garnishes and cleanliness.
  4. Restock necessary supplies in the service area to support the team effectively.
  5. Prepare trays with orders organized by seat numbers for efficient service.
  6. Assist in clearing and resetting tables promptly to maintain a smooth dining experience.

Work Environment:

Maintain cleanliness and organization in designated work areas, and support fellow team members in delivering outstanding service. Be proactive in addressing any Member or Guest concerns, ensuring timely resolution and satisfaction.

Additional Responsibilities:

Due to the dynamic nature of our operations, flexibility in performing various tasks is essential. You may be called upon to assist colleagues in different roles as needed.

Expectations:

  1. Adhere to all company policies, procedures, and standards.
  2. Demonstrate the ability to follow instructions, multitask, and maintain an efficient pace.
  3. Exhibit good conduct and safe working practices at all times.
  4. Participate in daily team meetings and maintain a professional appearance in accordance with uniform standards.

Qualifications:

A high school diploma is preferred. Strong communication skills and the ability to follow directions are essential. Comfort in both indoor and occasional outdoor settings is required.



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