Current jobs related to Customer Service Representative - Richmond, Virginia - The Salvation Army USA Southern Territory

  • Customer Service Representative

    1 month ago

    Richmond, Virginia, United States Automatic Leasing Service Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.Key...

  • Customer Service Representative

    2 weeks ago

    Richmond, Virginia, United States Automatic Leasing Service, Inc. Full time

    Customer Service RepresentativeAre you a natural problem-solver who loves making lives easier and people happier? We're looking for a Customer Service Representative to join our team at Automatic Leasing Service, Inc. in Richmond, VA.Key ResponsibilitiesProvide exceptional customer service, handling inquiries, resolving customer complaints, and ensuring...

  • Customer Service Representative

    2 weeks ago

    Richmond, Virginia, United States Automatic Leasing Service Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Automatic Leasing Service. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Manage...

  • Customer Service Representative

    1 week ago

    Richmond Heights, Virginia, United States Automatic Leasing Service Full time

    Job DescriptionAre you a natural problem-solver who loves making lives easier and people happier? We are seeking a Customer Service Representative to join our team at Automatic Leasing Service. As a key point of contact for our customers, you will provide prompt, friendly, and effective solutions to their inquiries. Using your strong communication skills,...

  • Customer Service Representative

    2 weeks ago

    Richmond, Virginia, United States David's Bridal Full time

    Customer Service Representative at David's BridalAbout the Role:We're seeking a friendly and enthusiastic Customer Service Representative to join our team. As a key member of our sales team, you'll be responsible for delivering exceptional customer experiences through various channels, including phone, virtual chats, and in-person interactions.Key...

  • Customer Service Representative

    2 weeks ago

    Richmond, Virginia, United States A&M Ventures Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at A&M Ventures. As a Customer Service Representative, you will be the face of our company, interacting with customers and providing exceptional service to drive sales and satisfaction.Key Responsibilities:Work directly with customers to assess their...

  • Customer Service Representative

    1 month ago

    Richmond, Virginia, United States Williams-Sonoma Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a representative of Williams-Sonoma, you will be responsible for providing exceptional customer service and support to our customers through various communication channels.Key...

  • Customer Service Representative

    3 weeks ago

    Richmond, Virginia, United States The Bowen Group Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and empathetic Customer Service Representative to join our team at The Bowen Group. As a key member of our team, you will provide exceptional customer service to Veterans and their families, ensuring that their needs are met with compassion and understanding.Job Summary:The Customer...

  • Customer Service Representative

    2 weeks ago

    Richmond, Virginia, United States Sam's Club Full time

    Key Responsibilities:As a Frontline Member Service Representative at Sam's Club, you will be responsible for providing exceptional customer service by assisting members with purchasing decisions, locating merchandise, and resolving member issues. You will also promote Sam's products and services, and assist members with transactions using registers or...

  • Customer Service Representative

    1 week ago

    Richmond, Virginia, United States Kroger Full time

    Customer Service RepresentativeAt Kroger, we're committed to creating an exceptional customer experience. As a Customer Service Representative, you'll play a vital role in ensuring our customers feel welcome and valued.Key Responsibilities:Bag groceries for customers at checkoutAssist customers with loading bags into their vehiclesInform customers of grocery...

  • Customer Service Representative

    2 weeks ago

    Richmond, Virginia, United States FAS MART Full time

    Customer Service RepresentativeAt FAS MART, we're looking for a Customer Service Representative to join our team. As a key member of our sales floor team, you'll be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and meeting sales goals.Responsibilities:Provide excellent customer service, answering...

  • Customer Service Representative

    2 weeks ago

    Richmond, Virginia, United States Forrest Cobb - State Farm Agent Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Establish and maintain strong relationships with customers through...

  • Customer Service Representative

    1 week ago

    Richmond, Virginia, United States Teleperformance USA Full time

    Customer Service RepresentativeAt Teleperformance USA, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our clients via phone, email, chat, and social media. Key Responsibilities:- Respond to customer inquiries and resolve...

  • Customer Service Representative

    2 weeks ago

    Richmond, Virginia, United States Scott's Addition Animal Hospital Full time

    Customer Service Representative Needed for Busy Animal HospitalWe are seeking a self-motivated and professional individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and patients. Your duties will include scheduling...

  • Customer Service Representative

    2 weeks ago

    Richmond, Virginia, United States U-Haul Full time

    Job Title: Customer Service RepresentativeAbout the Role:U-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys. Your responsibilities will include inspecting...

  • Customer Service Representative

    2 weeks ago

    Richmond, Virginia, United States Doubletree Koger Center Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at the DoubleTree by Hilton Midlothian. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key...

  • Customer Service Representative

    2 weeks ago

    Richmond, Virginia, United States Chico's FAS Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Chico's FAS. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing merchandise, and maintaining a visually appealing store environment.Key ResponsibilitiesProcess merchandise,...

  • Customer Service Representative

    2 weeks ago

    Richmond, Virginia, United States Teleperformance USA Full time

    About Teleperformance USATeleperformance USA is a global digital business services company that delivers innovative solutions to help businesses thrive in a rapidly changing world.Job SummaryWe are seeking a highly motivated and customer-focused Pre-Licensed Representative to join our team. As a Pre-Licensed Representative, you will be responsible for...

  • Customer Service Representative

    2 weeks ago

    Richmond, Virginia, United States Salesfolks Full time

    Job OverviewAt Salesfolks, we're seeking a highly motivated and organized Customer Service Executive to join our team. This role is responsible for assisting our sales representatives, interacting with customers, and ensuring customer satisfaction through prompt follow-up and relationship-building.Key ResponsibilitiesAssist sales representatives with quotes,...

  • Customer Service Representative

    3 weeks ago

    Richmond, Virginia, United States Salesfolks Full time

    Job Title: Customer Service ExecutiveAt Darbonnier Tactical Supply (DTS, LLC), we are seeking a highly motivated and organized Customer Service Executive to join our dynamic team. As a key member of our sales team, you will be responsible for providing exceptional customer service, assisting sales representatives, and helping to ensure customer satisfaction...

Customer Service Representative

2 months ago

Richmond, Virginia, United States The Salvation Army USA Southern Territory Full time
Location: The Salvation Army USA Southern Territory

Position Type: Regular, Part-Time

Compensation: $18.00 per hour

About the Role:

Under the guidance of the Executive Director, the Receptionist plays a crucial role in delivering outstanding customer service at The Salvation Army. This position involves answering phone calls with professionalism, ensuring the safety and security of the facility, and maintaining accurate logs of visitors. The Receptionist will monitor security systems for any unusual activities and warmly greet clients, staff, and guests. Additionally, clerical tasks such as typing and filing will be part of the responsibilities, along with providing essential information about the organization's services.

Key Responsibilities:
  • Deliver a welcoming front desk experience, embodying the values of The Salvation Army and fostering a friendly environment for all visitors.
  • Manage incoming calls efficiently, directing them to the correct personnel, and ensuring timely responses to messages.
  • Offer comprehensive customer service support, clearly explaining program eligibility and connecting clients with appropriate resources.
  • Address inquiries and concerns from clients and community partners promptly and professionally, escalating issues to management when necessary.
Qualifications:
  • High School Diploma or GED is required.
  • An Associate degree in Business, Public Relations, Communications, or a related field is preferred.
  • Two years of experience in a fast-paced telephone switchboard environment is desirable.
  • Equivalent combinations of education and experience that provide the necessary skills and knowledge will also be considered.
Physical Requirements and Work Environment:

Ability to meet attendance expectations and communicate effectively in English. Proficiency in operating a telephone and performing basic mathematical tasks is essential. The work is conducted in a standard office setting with minimal physical discomforts. Duties are primarily performed while seated, with opportunities for brief standing or walking as needed.

Employee Benefits:
  • Health, Dental, and Vision Insurance
  • Paid Time Off for Vacation, Sick Leave, Personal Days, and Holidays
  • Retirement Plan
  • Life Insurance and additional benefits
Why Join Us?

The Salvation Army is dedicated to providing meaningful career opportunities for individuals who are inspired by our mission to serve others. We prioritize employee development through training and mentorship, alongside competitive compensation and benefits. Our employees are integral to an organization committed to making a positive impact in the community.

Core Values:
  • Passionate
  • Compassionate
  • Uplifting
  • Brave
  • Trustworthy
Additional Information:

All employees acknowledge that The Salvation Army is a faith-based organization and agree to uphold its religious mission.

We appreciate your interest in joining The Salvation Army.