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Customer Service Representative

4 weeks ago

Richmond, Virginia, United States David's Bridal Full time

Customer Service Representative at David's Bridal

About the Role:

We're seeking a friendly and enthusiastic Customer Service Representative to join our team. As a key member of our sales team, you'll be responsible for delivering exceptional customer experiences through various channels, including phone, virtual chats, and in-person interactions.

Key Responsibilities:

  • Welcome customers with genuine enthusiasm and provide personalized support to meet their needs.
  • Manage customer flow using our systems to ensure a seamless experience.
  • Respond promptly to customer inquiries, providing accurate product and service information.
  • Support cash wrap behaviors and processes transactions with accuracy.

What We Offer:

As a Customer Service Representative at David's Bridal, you'll have the opportunity to work in a dynamic and supportive environment, where you can grow and develop your skills. We're committed to providing our customers with an exceptional experience, and we're looking for someone who shares our passion for delivering outstanding service.