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High Jewelry Client Development Team Lead

2 months ago

New York, New York, United States Van Cleef & Arpels Full time

Role Overview

Van Cleef & Arpels' High Jewelry Client Development Team plays a crucial role in driving the growth of the high jewelry client database and supporting the fundamentals of this pillar to ensure increasing success.

As Assistant Manager, High Jewelry Client Development, you will be responsible for implementing high jewelry action plans for the Americas, working closely with the Director of High Jewelry Client Development and the boutique network.

Key Responsibilities

  • Support the boutique network in their needs linked to high jewelry sales, focusing on managing certificate of authenticity and special order box requests.
  • Publish monthly high jewelry newsletters, highlighting success stories, market studies, and special anecdotes.
  • Support the implementation of larger high jewelry client treatments, including logistics, event planning, and gift management.
  • Assist with ad hoc requests for VIP client experiences, including logistics and travel arrangements.
  • Support the organization of local and regional high jewelry boards and meetings, including securing accommodations and meeting spaces.
  • Conduct market and industry research assignments to support business growth.
  • Collaborate with Communications, Marketing, and Client Relations Departments to prepare VIP trips, high jewelry events, and special VIP treatments.

Qualifications

  • Bachelor's degree in a related field.
  • 2-3 years of experience in a related field, preferably in luxury products and jewelry.
  • Excellent computer skills, including Microsoft suite, and experience with PowerPoint and Excel.
  • Strong attention to detail, organizational skills, and ability to multitask.
  • Excellent interpersonal skills, with the ability to communicate effectively with colleagues and clients.
  • Flexibility to travel as needed and interest in arts and travel.
  • Ability to speak multiple languages is a plus.

Van Cleef & Arpels offers a competitive compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.