Service Excellence Associate

2 days ago


Jacksonville, Florida, United States eTeam Full time

We are seeking a skilled Service Excellence Associate to join our team. The ideal candidate will have excellent communication skills and be able to effectively handle customer inquiries and resolve issues.

Key Responsibilities:

  • Respond to a high volume of customer calls, emails, and chats, providing timely and accurate responses.
  • Provide outstanding customer service, ensuring that all interactions meet the highest standards of professionalism and courtesy.
  • Demonstrate a thorough understanding of our products and services, utilizing this knowledge to address customer concerns and resolve issues efficiently.

Benefits:

  • Competitive Salary: $45,000 - $55,000 per year
  • A supportive and dynamic work environment
  • Ongoing training and development opportunities


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