Customer Service Associate

3 weeks ago


Jacksonville, Florida, United States Triad Financial Services, Inc. Full time

At Triad Financial Services, Inc., we are looking for a skilled and dynamic individual to join our loan servicing team as a Customer Service Associate.

About the Role

This is an in-office position that requires excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers.

Responsibilities
  • Provide exceptional customer service and support to clients via phone, email, or in-person
  • Work collaboratively with the loan servicing team to ensure timely and efficient resolution of customer inquiries
  • Maintain accurate records and documentation of customer interactions

In return, we offer a competitive compensation package, including an estimated salary of $45,500 per year (based on 21.25/hour), med/dent/vision benefits, 3 weeks PTO, and tuition reimbursement program.

Requirements
  • Bachelor's degree in Business Administration, Communications, or related field
  • 1-2 years of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team


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