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Hospitality Operations Manager
2 months ago
The Hospitality Operations Manager plays a crucial leadership role within the food service sector, overseeing operations and making strategic decisions for the establishment.
Key Responsibilities:
- Recruiting, onboarding, and training all personnel, including waitstaff and receptionists
- Creating employee schedules to ensure adequate shift coverage
- Enhancing operational processes to elevate the customer experience
- Overseeing financial performance, including revenue and expenditures
- Ensuring compliance with food safety regulations and other standards to promote guest well-being
- Marketing the establishment and identifying strategies to attract more patrons
- Addressing customer feedback and resolving complaints
- Completing essential documentation, such as sales reports, inventory records, and staff attendance logs
Reliable Business Hospitality Services is committed to delivering exceptional dining experiences.