Catastrophe Claims Specialist

24 hours ago


Kansas City, Missouri, United States FBL Financial Full time
About the Role

We are seeking a highly skilled Catastrophe Claims Representative to join our team. As a Catastrophe Claims Representative, you will be responsible for investigating, evaluating, and negotiating property claim assignments involving homeowner, farm, and commercial risks.

Key Responsibilities
  • Immediate response to CAT storm events to investigate, evaluate, and negotiate property claim assignments
  • Represent Farm Bureau in the field and maintain professional and productive relationships with coworkers, supervisors, agents, policyholders, and others
  • Accurately document investigations, evaluations, recommendations, and plans of action with results focused on developing a defendable claims file
  • Effectively negotiate with client/members and contractors in a professional manner to attain a fair settlement
  • Deploy to storm events covering our 8-state territory for up to three weeks
  • Assist business units in managing claims by reviewing and paying replacement cost claims or following up on pending storm losses
Requirements
  • College degree or equivalent plus 3+ years of relevant experience
  • Working knowledge of construction and estimating systems (Xactimate) is preferred
  • Excellent verbal and written communication, including the ability to negotiate effectively and present yourself in a professional manner
  • Must possess excellent interpersonal and organizational skills, as well as analytical ability
  • Strong computer skills are required in order to quickly learn our multiple systems
  • A valid driver's license and satisfactory Motor Vehicle Records are required
  • Travel may be as high as 90% to effectively handle catastrophe claims in the field
  • Must maintain on-call availability with the ability to deploy at any time
  • Must be able to climb onto ladders, roofs, and other structures to inspect damage and lift a minimum of 75 pounds
What We Offer

We offer a comprehensive benefits package, including an enhanced 401K with a match, low-cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, and teams who know how to have fun.

Add to that an onsite wellness facility with fitness classes and programs, a daycare center, a cafeteria, and for many positions, even consideration for a hybrid work arrangement.

Work Authorization/Sponsorship

At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future. Must be currently authorized to work in the United States on a full-time, permanent basis.



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