Department Manager Lead

2 weeks ago


Minneapolis, Minnesota, United States H&M Group Full time
About the Role

We are seeking a highly skilled and motivated Department Manager to join our team at H&M Group. As a key member of our store operations team, you will be responsible for leading and developing a high-performing team to deliver exceptional customer experiences and drive sales growth.

Key Responsibilities
  • Lead and manage a team of sales associates to achieve sales targets and provide excellent customer service
  • Develop and implement visual merchandising plans to drive sales and customer engagement
  • Monitor and analyze sales data to identify trends and opportunities for growth
  • Collaborate with the visual merchandising team to create visually appealing store displays and window displays
  • Ensure a high level of customer service and resolve customer complaints in a timely and professional manner
  • Recruit, train, and develop sales associates to achieve their full potential
  • Manage store operations, including inventory management, stockroom organization, and cash handling procedures
  • Maintain a safe and secure work environment, adhering to company policies and procedures
Requirements
  • 1-2+ years of retail management experience, preferably in a fast-paced environment
  • Proven track record of achieving sales targets and driving customer engagement
  • Excellent leadership and communication skills, with the ability to motivate and develop a team
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed decisions
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm
  • Basic computer skills, including proficiency in Microsoft Office and retail software
What We Offer
  • A competitive hourly rate, with opportunities for advancement and professional growth
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A generous staff discount program, with access to exclusive discounts and promotions
  • A dynamic and supportive work environment, with opportunities for professional development and growth

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