Department Manager

1 week ago


Minneapolis, Minnesota, United States H&M Group Full time
About the Role

As a Department Manager at H&M Group, you will be responsible for leading and managing a team of sales associates to deliver exceptional customer service and drive sales growth. You will be the face of the store, ensuring that every customer interaction is positive and memorable. Your primary goal will be to create a seamless shopping experience for our customers, while also driving sales and revenue growth.

Key Responsibilities
  • Lead and manage a team of sales associates to deliver exceptional customer service and drive sales growth.
  • Develop and implement visual merchandising plans to create an engaging and inviting store environment.
  • Monitor and analyze sales data to identify trends and opportunities for growth.
  • Collaborate with the visual merchandising team to create a cohesive and effective visual presentation.
  • Ensure that all store operations are running smoothly and efficiently, including inventory management, stockroom organization, and cash handling.
  • Provide coaching and feedback to sales associates to improve their performance and customer service skills.
  • Stay up-to-date with fashion trends and industry developments to ensure that the store is always looking its best.
Requirements
  • 1-2 years of retail experience, preferably in a leadership role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong analytical and problem-solving skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
  • Availability to work a variety of shifts, including evenings and weekends.


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