Resort Front Desk Coordinator

3 weeks ago


Orlando, Florida, United States Universal Helios Grand Hotel Full time
About the Role

As a Resort Front Desk Coordinator, you will play a vital role in delivering exceptional guest experiences and ensuring the smooth operation of our front desk area. This is an exciting opportunity to join a dynamic team and contribute to the success of Universal Helios Grand Hotel.

Key Responsibilities:
  • Register guests and process check-ins and check-outs efficiently and accurately.
  • Handle guest inquiries and resolve issues promptly and professionally.
  • Maintain accurate records and reports, including guest information and billing details.
Requirements:
  • High school diploma or equivalent, with a minimum of 2 years of experience in a hospitality setting.
  • Excellent communication and organizational skills, with the ability to multitask and prioritize tasks effectively.
  • Basic computer skills, including proficiency in Opera system.
  • Able to work flexible hours, including evenings, weekends, and holidays.
Compensation and Benefits:

The estimated annual salary for this position is $48,000 - $58,000, depending on experience and qualifications. We also offer a range of benefits, including medical, dental, and vision coverage, as well as opportunities for career advancement and professional growth.



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