Technical Support Specialist
1 day ago
CPS Products is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers and service centers throughout North America. Your primary focus will be on troubleshooting and repairing automotive maintenance equipment and specialty machines manufactured by CPS.
Key Responsibilities:
- Provide technical support to customers and service centers via phone, email, and in-person visits.
- Identify and troubleshoot issues with equipment and machinery.
- Collaborate with service centers to repair and maintain equipment.
- Develop and maintain strong relationships with service centers and customers.
- Stay up-to-date with industry standards and best practices.
Requirements:
- Associate degree or equivalent experience in a related field.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Basic knowledge of automotive maintenance equipment and machinery.
Physical Requirements:
- Prolonged periods of sitting and working on a computer.
- Walking, bending, and stretching.
- Ability to lift up to 50 pounds.
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