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**Technical Support Specialist I**

2 months ago

Hollywood, Florida, United States Hard Rock Full time

We are seeking a highly skilled Technical Support Specialist I to join our team at Hard Rock. As a key member of our technical staff, you will be responsible for ensuring the smooth operation of our audio-visual systems.

Key Responsibilities:

  • Troubleshoot technical issues: Quickly identify and resolve technical problems with our audio-visual systems, ensuring minimal downtime and maximum efficiency.
  • Setup and configuration: Assist in the setup and configuration of all audio-visual systems, including audio, video, and lighting equipment.
  • System administration: Support, maintain, and administer key applications and hardware, ensuring optimal performance and reliability.
  • Pre-show walkthroughs: Perform daily pre-show walkthroughs to ensure the venue is organized, clean, and safe for our guests.

Requirements:

  • Technical expertise: Proven experience with audio-visual systems, including audio, video, and lighting equipment.
  • Problem-solving skills: Excellent troubleshooting and problem-solving skills, with the ability to work under pressure.
  • Communication skills: Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.