American Girl New York Retail Sales Lead
4 weeks ago
At Mattel, we're committed to empowering the next generation to explore the wonder of childhood and reach their full potential. As a Retail Sales Lead for American Girl New York, you'll play a key role in helping us achieve this mission.
Key Responsibilities- Support the retail sales manager in all business functions, including merchandise management, business analysis, and staff development.
- Execute supervisory duties, such as floor presentation visual standards, coaching and motivating staff, monitoring business and stock levels in the department, communicating with management, and preparing staff schedules.
- Lead by example by delivering exceptional and engaging customer service to ensure an excellent guest experience.
- Fulfill responsibilities of the Manager on Duty by overseeing the sales floor and solving customer service concerns as they arise.
- Demonstrated ability to work with a broad and diverse workforce.
- A strong customer service background, with lead/supervisory experience preferred.
- Excellent communication (both verbal and written) and organizational skills are essential.
- Must enjoy children and possess a warm and friendly demeanor.
- Well-developed computer skills, including proficiency in Microsoft Excel, Outlook, and Word.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
Mattel is a purpose-driven company that aims to empower the next generation to explore the wonder of childhood and reach their full potential. We're committed to creating innovative products and experiences that inspire, entertain, and develop children through play. As a member of our team, you'll have the opportunity to make a real impact and be part of a company that values collaboration, innovation, and execution.
We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about working with children and have a strong customer service background, we encourage you to apply for this exciting opportunity.
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American Girl New York Retail Sales Lead
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