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Client Relations Coordinator

2 months ago

Tucson, Arizona, United States Tucsonvw Full time
About TucsonVW

TucsonVW is a leading automotive dealership known for its exceptional customer service and commitment to quality. Our team is a vital part of our success, and we take pride in fostering a supportive and engaging work environment.

Position Overview

We are currently seeking enthusiastic individuals to join our dynamic customer service and business development team. This role is ideal for those who thrive in a fast-paced setting and are eager to advance their careers.

Compensation and Benefits

Our compensation structure starts at over $17.00 per hour, complemented by potential monthly bonuses and a signing bonus for new hires.

Key Responsibilities
  • Utilize our CRM system to track customer interactions daily.
  • Respond promptly to inquiries received via internet, phone, and live chat, maintaining a professional demeanor.
  • Generate sales appointments through proactive outreach and effective lead management.
  • Engage with customers to assess their needs and present opportunities for vehicle sales.
  • Manage incoming phone leads and ensure timely follow-up with prospects.
  • Collaborate closely with the BDC Manager and team to optimize lead opportunities and maintain accurate records.
  • Participate in ongoing training and sales meetings to enhance product knowledge and sales techniques.
  • Maintain a polished professional appearance and stay informed about new products and features.
Qualifications
  • Positive team-oriented attitude.
  • Strong interpersonal and communication skills, both verbal and written.
  • Previous experience in customer service is preferred.
  • Availability to work evenings and weekends.
  • Proficient typing skills.
  • Valid driver's license with a clean driving record.
  • Willingness to undergo a pre-employment background check and drug screening.
Our Culture

At TucsonVW, we believe in creating a rewarding work environment that encourages growth, innovation, and teamwork. Our culture is built on mutual support and the drive to succeed together.

Benefits Package

We offer a comprehensive benefits package that includes medical, dental, life insurance, and retirement planning resources, among others. Our commitment to our employees ensures that we can all thrive together.