Insurance Client Service Specialist

3 days ago


Dallas, Texas, United States John Jinuntuya - State Farm Agent Full time
Job Overview

We are seeking a skilled Insurance Client Service Specialist to join our team at John Jinuntuya - State Farm Agent. As a key member of our agency, you will be responsible for delivering exceptional customer experiences that drive business growth.


Key Responsibilities
  • Customer Service: Respond to and resolve customer inquiries in a timely and professional manner.
  • Record Management: Maintain accurate and up-to-date client records, ensuring seamless communication and issue resolution.
  • Retail Strategies: Collaborate with colleagues to develop and implement effective customer retention strategies.

Requirements
  • Communication Skills: Possess strong verbal and written communication skills to effectively engage with customers.
  • Problem-Solving: Display ability to handle high-pressure situations calmly and professionally.
  • Experience: Previous experience in customer-facing roles is preferred but not required.

Benefits
  • Competitive Salary: Enjoy a competitive salary and bonus structure based on performance.
  • Benefits Package: Access to comprehensive benefits including license reimbursement, health insurance, and paid time off.
  • Professional Development: Opportunities for career advancement and training within our dynamic organization.

We offer a supportive work environment and the chance to make a meaningful impact in the lives of our customers. If you are a motivated and empathetic individual looking to grow your career, we encourage you to apply.



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