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Customer Service Representative

2 months ago

Richmond, Virginia, United States Hendrick Automotive Group Full time
Part Time Receptionist Opportunity

Rick Hendrick Chevrolet Buick GMC is seeking a highly motivated and customer-focused Receptionist to join our team in Richmond, VA.

Job Summary

This part-time Receptionist role is an integral part of our customer experience team. As a Receptionist, you will be responsible for answering and directing incoming phone calls, greeting customers, and maintaining a clean and organized work area.

Key Responsibilities
  • Answer incoming calls in a courteous and professional manner
  • Take accurate messages and direct calls to the appropriate department or person
  • Greet customers and direct them to the appropriate department or person
  • Maintain CSI at or above company standards
  • Maintain an organized, clean, and safe work area
  • Participate in required training and follow company policies and procedures
Requirements
  • Previous customer service or administrative experience in a high-volume environment
  • Strong organizational skills and interpersonal skills
  • Basic computer skills to utilize the timekeeping system
  • Ability to understand and follow instructions and communicate effectively with customers and company personnel
What We Offer

We offer a competitive pay rate of $17 per hour and a part-time schedule that includes afternoon, evening, and weekend shifts. If you are a team player with a passion for customer service, we encourage you to apply.