Regional Operations Manager

2 weeks ago


Henniker, New Hampshire, United States Dunkin' Full time

Position Overview: The Multi-Unit Manager plays a pivotal role in overseeing several Dunkin' locations, ensuring operational excellence and a commitment to guest satisfaction.

Key Responsibilities:

  • Directly manage and mentor Restaurant Managers and Crew Members, fostering a culture of growth and development.
  • Recognize and celebrate employee achievements, promoting a positive work environment.
  • Track and report on training initiatives, ensuring all team members are equipped for success.
  • Uphold Dunkin' Brand standards, ensuring compliance with recipes and operational systems.
  • Develop strategic action plans to meet sales objectives and seasonal forecasts.
  • Collaborate with Restaurant Managers to maintain financial discipline and budget adherence.
  • Assist in the daily operations of the restaurants, providing guidance and support as needed.
  • Proactively identify and address challenges within the restaurants, empowering team members to take initiative.

Qualifications:

  • Must be at least 18 years of age.
  • Availability to work weekends and weekdays.
  • Willingness to travel within the state as required.


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