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Regional Operations Manager
2 months ago
Position Overview: The Multi-Unit Manager plays a pivotal role in overseeing several Dunkin' locations, typically managing between three to five restaurants. This position reports directly to the Franchise and Director of Operations.
Key Responsibilities:
- Lead the hiring, training, and development processes for Restaurant Managers and Crew Members.
- Recognize and reward employee strengths and achievements, fostering a culture of growth.
- Monitor training progress and provide follow-up to ensure effective learning.
- Ensure compliance with Dunkin' Brand standards, recipes, and operational systems.
- Support sales objectives by crafting actionable plans for seasonal forecasts.
- Collaborate with Restaurant Managers to maintain adherence to financial budgets.
- Assist in the daily operations of the restaurants, ensuring smooth functionality.
- Identify and resolve operational challenges while empowering team members to take initiative.
Qualifications:
- Must be 18 years of age or older.
- Availability to work on weekends and weekdays.
- Willingness to travel within the state as needed.