Multi-Unit Manager

2 weeks ago


Henniker, United States Dunkin' Full time

A Multi-Unit Manager reports directly to the Franchise and Director of Operations and is responsible for the direct oversight of multiple Dunkin restaurants, typically 3 to 5 of them.

A successful Multi-Unit Manager utilizes a passion for a People First culture to build a Team which strives for excellence in Guest Service, Operations, Budgeting & Profitability, and Community Involvement through effective and actionable goal-setting, communications and training.

Duties include, but are not limited to:

  • Hiring, training and development of Restaurant Managers and Crew Members
  • Recognize, reward and promote employee strengths, accomplishments and growth
  • Monitor, follow up on, and report training progress
  • Ensure Dunkin Brand standards, recipes and systems are properly adhered to
  • Support Sales Goals by developing action plans for seasonal forecasting
  • Work with Restaurant Managers to ensure adherence to financial budgets
  • Assist Restaurant Managers in day-to-day operations of the restaurants
  • Identify and resolve problems in and around the restaurants, while at the same time empowering others to do the same
Required qualifications:
  • 18 years or older
  • Available to work: weekends
  • Available to work: weekdays
  • Willing to travel in state

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