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Regional Operations Supervisor

2 months ago


Henniker, New Hampshire, United States Dunkin' Full time

Position Overview: The Multi-Unit Manager plays a crucial role in overseeing several Dunkin' establishments, typically managing between three to five locations. This position reports directly to the Franchise and Director of Operations.

Key Responsibilities:

  • Lead the hiring, training, and professional development of Restaurant Managers and Crew Members.
  • Recognize and promote employee strengths, achievements, and growth opportunities.
  • Monitor training progress and provide necessary follow-up to ensure effective learning.
  • Ensure compliance with Dunkin' Brand standards, recipes, and operational systems.
  • Support sales objectives by creating actionable plans for seasonal forecasts.
  • Collaborate with Restaurant Managers to maintain adherence to financial budgets.
  • Assist in the daily operations of the restaurants, ensuring smooth functionality.
  • Identify and address challenges within the restaurants while empowering team members to take initiative.

Qualifications:

  • Must be 18 years of age or older.
  • Availability to work on weekends and weekdays.
  • Willingness to travel within the state as needed.