MRO Customer Service Professional
3 days ago
We are seeking a seasoned Customer Service Representative to join our team at Terrelonge Staffing Solutions Inc. as an Aerospace Customer Service professional.
The role involves:
- Serving as the primary point of contact for customers, addressing inquiries and resolving issues related to MRO services.
- Processing orders, tracking shipments, and managing customer accounts to ensure satisfaction.
- Coordinating with internal teams to ensure timely and accurate delivery of services.
- Maintaining detailed records of customer interactions and transactions.
- Providing clients with regular updates on service status and any changes to their orders.
The successful candidate will have:
- An associate degree or equivalent experience in customer service or a related field.
- 2-4 years of experience in customer service within the aerospace industry.
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Proficiency in CRM software and Microsoft Office Suite.
Estimated Salary: $65,000 - $85,000 per year
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