Aerospace MRO Customer Support Specialist
6 days ago
About the Job:
Aerospace MRO Customer Service Representative is a dedicated role for Terrelonge Staffing Solutions Inc. in the aerospace industry. This position requires a candidate with customer service experience within an aerospace or technical environment, focusing on providing exceptional support to clients.
Key Responsibilities:
- Serve as the primary point of contact for customers, addressing inquiries and resolving issues related to MRO services.
- Process orders, track shipments, and manage customer accounts to ensure satisfaction.
- Coordinate with internal teams to ensure timely and accurate delivery of services.
- Maintain detailed records of customer interactions and transactions.
- Provide clients with regular updates on service status and any changes to their orders.
Qualifications:
- Associate degree or equivalent experience in customer service or a related field.
- 2-4 years of experience in customer service within the aerospace industry.
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Proficiency in CRM software and Microsoft Office Suite.
$65,000 - $80,000 per year (estimated salary range)
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