Aerospace Customer Support Specialist
3 weeks ago
About the Opportunity
Aerospace Customer Support SpecialistEstimated Salary: $65,000 - $85,000 per year
Terrelonge Staffing Solutions Inc. is seeking a highly skilled Aerospace Customer Support Specialist to join our team. As a key member of our MRO customer service team, you will be responsible for providing exceptional support to clients in the aerospace industry.
Main Responsibilities:
- Serve as the primary point of contact for customers, addressing inquiries and resolving issues related to MRO services.
- Process orders, track shipments, and manage customer accounts to ensure satisfaction.
- Coordinate with internal teams to ensure timely and accurate delivery of services.
- Maintain detailed records of customer interactions and transactions.
- Provide clients with regular updates on service status and any changes to their orders.
Qualifications:
- Associate degree or equivalent experience in customer service or a related field.
- 2-4 years of experience in customer service within the aerospace industry.
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Proficiency in CRM software and Microsoft Office Suite.
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