Customer Service Professional

3 weeks ago


Pompano Beach, Florida, United States Precision Aviation Group Full time

Company Overview: Velocity Aerospace, a subsidiary of Precision Aviation Group (PAG), is a leading MRO provider in the aeronautical field. With 27 domestic and international business units, we offer a broad range of products and services.

Salary: We offer competitive pay with an estimated salary of $60,000 per year, based on location and experience.

Job Description: As a Customer Service Representative, you will be responsible for providing effective customer service to internal and external customers. Your role will include communicating with customers daily via phone and email, resolving customer questions, managing quote approvals, and ensuring timely processing of quotes.

Required Skills and Qualifications: To succeed in this role, you should have strong team orientation, competency in Microsoft Office, especially Excel, and ability to read and write English. You should also have excellent interpersonal and written communication skills, as well as strong analytical skills. At least one year of customer service experience in commercial aviation, preferably with an FAA repair station, is required.

Benefits: We offer a wide variety of benefits, including health insurance, dental plans, vision, life insurance, short- and long-term disability, flex spending accounts, and industry-specific training opportunities. Full-time associates qualify for health benefits after 30 days of employment.

About Us: Precision Aviation Group is an AA/EOE/M/F/D/V employer. We are committed to building lasting relationships with our customers and employees.



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